Shipping policy

🖤 Shipping Policy

We aim to provide transparent and reliable shipping options to get your order to you as quickly and smoothly as possible. Please see our shipping rates, delivery times, and other important information below.

Australia

  • Standard Shipping: $6.95 (48 Hour Dispatch + No Tracking)
  • Priority Shipping: $10.95 (Usually Same Day + Tracking)

Most orders will include tracking. Occasionally, due to high demand, we may need to produce individual items for your order. If this happens, we’ll notify you immediately.

New Zealand

  • Shipping Rate: $15.95 (Tracked)
  • Delivery Time: Typically 6-10 business days.

International Shipping Rates 

  • International Zone 2 (e.g., Bhutan, Hong Kong SAR, Japan, and other selected countries): $25.95 (Tracked)
  • International Zone 3 (e.g., Canada, United States): $25.95 (Tracked)

International Delivery Timeframes

  • Dispatch Time: Orders are dispatched within 2 business days via Australia Post.
  • Delivery Time: Typically takes 6-12 business days.

Please note: If demand requires us to produce individual products for your order, we will notify you right away.

Wholesale Delivery Fees and Timeframes

  • Dispatch Time: Wholesale orders are dispatched within 3-5 business days.
  • Shipping Carrier: Team Global Express.
  • Delivery Fee: The shipping fee for wholesale orders will be confirmed once actual costs are determined.

For any questions regarding your order or specific shipping needs, please contact us at hello@letsbefrank.net.au. We’re here to ensure a smooth delivery experience! 🖤