Privacy policy

🖤  Privacy Policy  🖤

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.letsbefrank.net.au (the "Site").

Personal Information We Collect

When you visit the Site, we automatically gather information about your device, including:

  • Device Details: Web browser, IP address, time zone, and installed cookies.
  • Browsing Data: Pages or products viewed, websites or search terms that brought you to our Site, and interaction details.

Technologies we use for Device Information:

  • Cookies: Data files with a unique identifier. Learn more about cookies and how to disable them at All About Cookies.
  • Log Files: Tracks actions on the Site, collecting data like IP address, browser type, and date/time stamps.
  • Web Beacons, Tags, Pixels: Electronic files that record browsing information on the Site.

When you make or attempt to make a purchase, we collect:

  • Order Information: Name, billing and shipping addresses, payment information, email, and phone number.

Note: “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

  • Order Information is used to fulfill orders, communicate with you, screen for fraud, and provide relevant product or service info.
  • Device Information is used to screen for potential risks, fraud, and optimize our Site’s performance.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described:

We may also share your information to comply with laws, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your information to deliver targeted ads or marketing content. Learn more at the Network Advertising Initiative’s page.

Opt-out options:

For broader opt-out options, visit the Digital Advertising Alliance’s portal.

Do Not Track

Our data collection practices remain unchanged when we detect a Do Not Track signal from your browser.

Your Rights (European Residents)

If you’re a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at hello@letsbefrank.net.au.

We process your information to fulfill contracts with you (e.g., order fulfillment) or for legitimate business interests. Your information will be transferred outside Europe, including to Canada and the United States.

Data Retention

We keep your Order Information for our records unless you request deletion.

Changes

This Privacy Policy may be updated occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more on our privacy practices, or if you have questions or complaints, reach out via email at hello@letsbefrank.net.au. 🖤